What would a machine manufacturer look for in terms of service warranty?
The Bulgarian machines of LS Tubes offer competitive and affordable solutions for fast, efficient, and innovative production of many packaging products.
Made in Bulgaria, but sold all over the world, the machines needed key technology support for ensuring a complete and competitive warranty and post-warranty service.
With the assistance of Archimed IoT technology offered through a pilot project, they found the right technique in managing and forecasting spare parts, order planning and a comprehensive picture of their repair costs.
How do we fairly assess whether our machines have been properly operated and therefore, approve a warranty?
"Our warranty repair costs have skyrocketed as inflation has risen in recent years. As a result, we had to be more careful in our judgment to maintain our competitive price levels. We sought help from a friend," says Nikolinka Hinkova, Manager of the Bulgarian manufacturer of machines for the packaging cosmetic industry - LS Tubes.
Through legitimate reports generated by the technology-based Internet of Things Archimed IoT, we adjust the specifics of each machinery manufacturer according to their warranty requirements.
In addition, each machine is monitored in real time and can assert whether the warranty is executed correctly, we can turn it off in emergency (if, of course, the end customer has demanded and authorized this action harmless to the current workflow).
Thanks to the platform, we have real, specific deep data for analysis, and the servicing process is smooth and predictable.
How quickly could we make the difference in result of integrating IoT in manufacturers of machinery and equipment for production?
Generation data begins with running a machine - then the monitoring, notification and analysis of this data begins. Archimed IoT informs manufacturers in real time on the state of their remote assets and helps them optimize their processes.
AI? Again?
If you want to take advantage of opportunities for long-term analysis and depreciation of the machine, AI the module collects deep data and analyzes it for trends.
According to the number of monitoring parameters requested by the machinery producers, the analysis terms may vary from 3 to 12 months, whereas the results in the improvement of the processes would begin immediately afterwards.
Not sure if IoT technology would bring value to your specific requirements?
At Archimed IoT, we understand your concerns and offer customers from new business directions to try our technology for free.
Our condition is simple: the engineering team that will be responsible for the implementation defines which machine parameters are important for the particular depreciation (working hours, impact force, tool weight, etc.), and helps our experienced engineers to adjust the process according to their specifics - quickly and without sacrificing their production time.